Terms & Policy

  1. Please inspect your flooring prior to installation. Once the material is installed it will be deemed acceptable.
  2. All purchases and special orders are final sales.
  3. Any extra boxes can be returned. Within 30 days of purchase, if the product is in stock.
  4. NO RETURNS DURING LOCKDOWN
  5. Pick up hours: Monday-Friday 9 am-5 pm Saturday 9:30 am-5 pm please call to arrange curbside pickup.
  6. All hardwood and laminate must be acclimatized in the room 48 hours prior to installation. Humidity levels of 40 %-55% are required to prevent shrinkage and expansions.
  7. Merchandise must be paid in full before pickup.
  8. Customers are responsible for their own measurements.